They had previously conducted their Sydney based examinations at their Sydney campus in Sydney CBD. Client was advised by the building manager of their Sydney Campus that immediate construction work was required on the building, impacting two major exam periods in 2015 and 2016.
Approximately one month prior to the first exam session starting, the client approached LTC for assistance for the 2 affected exam periods.
Requested assistance running their on campus written examination periods at the external sites to ensure continuity in examination policy and procedure across all sites. The university’s central administration approached LTC for assistance running their on campus examinations in Sydney, then Melbourne and finally Brisbane.
institution with no campus, the institution was having difficulty managing 5000+ pen and paper examinations. The university staff were spending valuable time sourcing and hiring venues and equipment, recruiting training and managing invigilation staff, and managing the logistics of dispatch and return of examination materials to many locations. Further challenges were presented with the university’s flexible learning model, allowing candidates a great deal of flexibility in regard to when, where and how they wished to sit their examination. In practice this translated to lots of last minute changes to exam timetables, candidates with unique exam sitting requirements, and many deferred/alternative exam sittings.
“UOW has had a strong long-term relationship with LTC in the provision of examinations. We run our Sydney campus and distance examinations through LTC and have been exceptionally pleased with the service we have received, especially as our requirements have grown and changed over the years.
I have found communicating with the LTC team to be easy – they are professional, pleasant, solutions oriented, handle difficult and time sensitive situations very well, and are incredibly attentive and flexible to our needs. In the examinations world issues can arise quickly and I have always been able to contact LTC and have my questions/concerns answered in a timely manner. I would recommend LTC to other institutions with absolute confidence.”
“We have been using the LTC testing centre in Sydney for a number of years now as our main examination venue for our large Sydney cohorts. It has been a true pleasure working with LTC, they are so understanding and accommodating. We are looking forward to continuing our relationship with LTC into the future.”