About Us
LTC was established in May, 1988 and has since provided examination and testing management services for educational institutions, professional bodies and individual candidates from all over the world. We have multiple testing locations across the world and set up new centres as per our customers requirements.
Our Values
- Maintaining LTC’s professional standards at all times for all customers
- Understanding our customers’ requirements. All customers are different, we know that a single approach doesn’t fit all
- Treating candidates with respect and empathy. Examinations can be very stressful, we understand this customer service is more than just getting examinations completed.
- Understanding that our service begins from the moment we engage our customers
High quality service
- The quality of our service and our customer satisfaction are the cornerstones of our business
Understanding our customers’ requirements
- This is key to our business
- We tailor our service for each of our customers
Highly experienced
- We have been helping customers manage their examinations for over 30 years
- We have a highly professional and deeply experienced head office team
- A pool of over 500 highly trained invigilation staff, many with >10 years’ experience in the role
Responsiveness
- We help our customers deal with the difficult situations that can occur during the examinations process
- We can adapt to, and deal with changes that occur in close proximity to examination day
Ability to service candidates with special testing conditions
- We have a great deal of experience working with candidates with special testing conditions
- We will go the extra mile to make the requested arrangements that ensure all these candidates receive an equitable examination experience
Security
- From the moment we receive the examinations material, it becomes our responsibility
- We will deal with the receipt, stocktake and dispatch of examination materials
- We have a large safe onsite for examination storage
Bespoke venues
- We have good relationships with over 300 venues across multiple locations in Australia, NZ and globally
Flexibility
- We have the ability to tailor examination solutions for a diverse range of institutions
- We have run examinations ranging from 1 – 5,000 candidates simultaneously
- We have the ability to run examinations in 100’s of locations in Australia, NZ or globally
We are an independent company
- Our independence means that institutions who use us to run their examinations, may be improving their governance around their examinations proces
Removing a problem for the customer
- The examinations process has many complexities and potential pitfalls, this becomes our problem for our customers
- The examinations process has many complexities and potential pitfalls, this becomes our problem for our customers